monobank «Pay in Parts» for Shopify: scenarios, terms and answers

This article is a reference companion to the product page monobank «Pay in Parts» for Shopify: comparisons, extra selection criteria and answers to the rarer questions that did not fit on the page itself.

in depth — monobank instalments on Shopify

How do I connect monobank «Pay in Parts» to Shopify?

Connecting monobank «Pay in Parts» to Shopify through TradeMinister takes 1–3 business days. The integration runs on the official monobank API (monobank.ua/api-docs/chast) — POST /api/order/create to raise the application, with callback-driven handling of the CREATED → WAITING_FOR_STORE_CONFIRM → CONFIRMED → PAID statuses. You will need: a business account for a sole proprietor or LLC at monobank, the «Pay in Parts» service enabled in your monobank business dashboard (activated free of charge on request to support), and a live Shopify store on any plan.

How do monobank instalments work for a Shopify merchant?

A monobank customer selects “pay in parts” on the product page or in the cart, chooses the number of payments (from 3 to 25) and confirms the order. monobank sends a push to the customer’s app, and they approve the instalment plan in two taps. The merchant receives a callback with the status WAITING_FOR_STORE_CONFIRM and confirms readiness to ship. The next morning monobank transfers the full order amount to the merchant’s account — the usual amount less the 1.3% fee. The instalment interest is paid by the customer to monobank each month. The bank, not the merchant, carries the default risk.

How much does a monobank instalments integration for Shopify cost?

The one-time setup fee is ₴8,800. It covers: installing the module in your Shopify store, configuring the “from ₴X/month” display on the product page and in the cart, integrating with the monobank instalments API, configuring callback status handling, testing on a real order and providing documentation for your team. After launch TradeMinister charges no further fees — the merchant pays only the standard monobank transaction fee of 1.3%. There is no subscription for using «Pay in Parts». Maintenance from year two is ₴3,600 a year (optional, for updates when the monobank API changes).

How much do conversion and average order value grow with instalments?

Data from Ukrainian retailers and monobank’s own figures show that offering instalments raises average order value by 30–50% in home appliances, electronics, furniture, mid- and high-end clothing and footwear, courses, and travel packages. For items above ₴5,000 conversion can double: customers on a tight budget can buy a more expensive product without one large outlay. The reason is straightforward — on the product page the customer sees a monthly payment (“from ₴500/month”) instead of the full price, which lowers the psychological barrier.

How does «Pay in Parts» differ from ordinary plata by mono acquiring?

plata by mono is ordinary one-off card payment. «Pay in Parts» is a dedicated instalment product covering 3 to 25 payments. The two can run side by side in one store and complement each other: plata by mono gives fast one-off payment for cheaper items, while «Pay in Parts» lifts conversion on expensive ones. With both connected, the customer sees both options at checkout and picks whichever suits. The merchant fee is the same — 1.3% on Ukrainian cards. For a full in-checkout solution, use plata by mono Checkout via the Shopify Payment Apps API.

Who are monobank instalments right for?

They work best for Shopify stores selling items above ₴5,000: home appliances and electronics (fridges, laptops, smartphones), furniture and interiors, premium clothing and footwear, sports equipment, courses, travel packages, bikes and scooters, jewellery. They also suit stores with a broad range spanning several price tiers — customers on a tighter budget gain access to the more expensive lines. There is little point connecting them if your average order value is below ₴2,000: the effect in that segment is minimal.

Frequently asked questions: scenarios and integrations

can «Pay in Parts» run alongside plata by mono?

Yes. The two products are independent and can be used in parallel. At checkout or on the Thank You page the customer can choose to pay by card immediately (through plata by mono or another gateway) or to pay in instalments with monobank. That is the widest set of options for conversion. The recommended pairing is plata by mono on the Thank You page plus «Pay in Parts».

how long does setup take?

1–3 business days after payment. It covers: installing the module in your Shopify store, configuring the “from ₴X/month” display on the product page and in the cart, integrating with the monobank instalments API (POST /api/order/create), handling the callback statuses (CREATED → WAITING_FOR_STORE_CONFIRM → CONFIRMED → PAID), testing on a real order and handing over documentation for your team.

how are refunds handled on returns?

Refunds are issued from the monobank business dashboard, or automatically through the monobank API. On a full refund, monobank stops collecting the customer’s monthly payments and returns those already taken. On a partial refund, the payment schedule is recalculated. The merchant returns the corresponding amount to monobank; the customer settles with monobank independently from there.

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